Shipping & Delivery Policy

Last updated: November 2026

1. Order Processing Time

All orders are processed and dispatched directly from our US warehouse facilities. Order verification, quality check, and secure packaging typically take 1 to 2 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Estimated Delivery Times

Because we ship domestically within the United States, you don’t have to wait weeks for your relaxation. Our standard transit times are:

• United States (Domestic): 3 – 7 business days
• International Orders: 7 – 14 business days (depending on destination customs processing)

* Please note: Delivery to Alaska, Hawaii, and APO/FPO addresses may require an additional 3-5 business days.

3. Order Tracking

As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing your tracking number. You can easily monitor your package’s journey directly on our Track Your Order page. Please allow 24-48 hours for the tracking link to activate in the carrier’s system.

4. Incomplete or Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses. If you spot an error after placing your order, please contact us immediately at support@trytheravibe.com before the order is dispatched.

5. Customs & Duties (For International Orders Only)

US customers will never pay import duties. For orders shipped outside the United States, the customer is responsible for any customs fees, taxes, or tariffs imposed by their local government upon arrival.