Privacy Policy

Last updated: November 2026

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely via Stripe or PayPal), email address, and phone number. We refer to this as “Order Information”.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding your order or customer support inquiries.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example:

• We use WooCommerce to power our online store.
• We use Stripe and safe payment gateways to process your payments securely. We do not store your credit card details on our servers.
• We share your shipping details exclusively with our US-based fulfillment partners and shipping carriers to deliver your order.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your location (such as residents of the EEA or California), you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@trytheravibe.com or by mail using the details provided below:

Smart Deals Way LLC
DBA: TheraVibe
30 N Gould St Ste R
Sheridan, WY 82801, United States